Personal information protection policy

Personal information protection policy

Domaine ValBrome is a commercial enterprise that collects and uses personal information in the course of its activities. This policy aims to ensure the protection of personal information and to govern the way in which Domaine ValBrome collects, uses, stores, manages and destroys it. In addition, it aims to inform any interested person about the way in which Domaine ValBrome processes their personal information.

It also covers the processing of personal information collected by Domaine ValBrome by technological means or a third-party online service.

This policy applies to Domaine ValBrome, including its directors and employees. Domaine ValBrome staff members having access to personal information or being otherwise involved in its management must ensure its protection and respect this policy.

The policy applies to the main website of Domaine ValBrome (domainevalbrome.com), as well as to all other sites or subsites controlled and maintained by Domaine ValBrome.

The policy covers all types of personal information, whether it is the information of people to whom Domaine ValBrome offers goods and services, its consultants and collaborators, its employees and volunteers, its members or any other people, including visitors to its sites. internet or other online services used by Domaine ValBrome.

For the purposes of this policy, personal information is information which concerns a natural person and which allows, directly or indirectly, to identify them. For example, this could be a person’s name, physical address, email address, IP address, telephone number, banking information, health information, gender , ethnic origin, language, political opinions, religious beliefs, etc.

Generally speaking, an individual’s professional or business contact information does not constitute personal information, for example an individual’s name, title, address, email address or business telephone number. The collection, use, disclosure, retention, destruction and security of data do not apply to an individual’s information relating to the exercise of his or her function within a company or to personal information which has a public character under the law.

As part of its activities, Domaine ValBrome may collect different types of information, for different purposes.

Domaine ValBrome will also inform the persons concerned, at the time of collecting personal information, of any other information collected, the purposes for which it is collected and the means of collection, in addition to other information to be provided as required by the law.

Domaine ValBrome collects personal information directly from the person concerned and with their consent, unless an exception is provided for by law. Consent may be obtained implicitly in certain situations, for example, when the individual decides to provide their personal information after having been informed by this policy on the use and communication for the purposes indicated therein.

Normally, Domaine ValBrome must also obtain the consent of the person concerned before collecting their personal information from third parties, before communicating it to third parties or for any secondary use thereof. However, Domaine ValBrome may act without consent in certain cases provided for by law and under the conditions provided for therein.

Domaine ValBrome only collects information if it has a valid reason to do so. In addition, the collection will only be limited to the necessary information needed to fulfill a specific objective.

Le Domaine ValBrome n’obtient pas de renseignements personnels concernant des personnes mineures.

Domaine ValBrome may collect personal information from third parties. Unless there is an exception provided for by law, Domaine ValBrome will request the consent of the person concerned before collecting personal information concerning them from a third party. In the event that such information is not collected directly from the person, but from another organization, the person concerned may request the source of the information collected from Domaine ValBrome.

Cookies are data files transmitted to the computer of the visitor of a website by his browser when he consults this site and can have several uses.
The websites controlled and maintained by Domaine ValBrome may use cookies, in particular, but not exclusively:

Cookies to remember visitor settings and preferences, for example for the choice of language and to allow monitoring of the current session.

  • Statistical cookies to know the behavior of visitors, the content consulted and to enable the improvement of the website.
  • Session cookies which are temporarily stored in memory for the duration of the website visit only.
  • Persistent cookies which are kept on the computer until they expire and which are retrieved during visits to the site.

It is possible to activate and deactivate the use of cookies by changing the preferences in the settings of the browser used. You can also modify or revoke your consent to the use of cookies on our website at any time by using the button for this purpose located at the bottom left.

Domaine ValBrome ensures that the information it holds is up to date and accurate at the time of its use.

Domaine ValBrome may only use an individual’s personal information for the reasons indicated in this policy or for any other reasons provided during collection. As soon as Domaine ValBrome wants to use this information for another reason or another purpose, new consent must be obtained from the person concerned. However, in certain cases provided for by law, Domaine ValBrome may use information for secondary purposes without the consent of the person:

  • When this use is clearly for the benefit of that person;
  • When it is necessary to prevent or detect fraud;
  • When it is necessary to evaluate or improve protection and security measures.

Generally, and unless an exception indicated in this policy or otherwise provided for by law, Domaine ValBrome will obtain the consent of the person concerned before communicating their personal information to a third party.

Personal information may be communicated to third parties without the consent of the person concerned in certain cases, in particular, but not exclusively, to a public or government body which, through one of its representatives, collects it in the exercise of its responsibilities or the implementation of a program which he manages.

It is possible that personal information held by Domaine ValBrome is transferred outside Quebec, for example, when Domaine ValBrome uses online services whose servers are located outside Quebec or when Domaine ValBrome does business with subcontractors located outside Quebec.

Unless a minimum retention period is required by applicable law or regulation, Domaine ValBrome will only retain personal information for the period necessary to achieve the purposes for which it was collected.

Personal information used by Domaine ValBrome to make a decision relating to a person must be kept for a period of at least one year following the decision in question or even seven years after the end of the fiscal year in which the decision was made. taken if it has tax implications.

At the end of the retention period or when the personal information is no longer necessary, Domaine ValBrome will ensure that it is destroyed or made anonymous if it must use it for legitimate purposes.

The destruction of information by Domaine ValBrome must be done in a secure manner, in order to ensure the protection of this information.

Domaine ValBrome undertakes to implement reasonable security measures to ensure the protection of the personal information it manages.

Domaine ValBrome must implement the necessary measures to impose constraints on the rights to use its information systems so that only employees who must have access to them are authorized to access them.

To assert their rights of access, rectification or withdrawal of consent, the person concerned must submit a written request to this effect to the data protection officer. personal information from Domaine ValBrome, to the email address indicated in the following section.

Subject to certain legal restrictions, the persons concerned may request access to their personal information held by Domaine ValBrome and request its correction in the event that it is inaccurate, incomplete or equivocal. They can also demand that the dissemination of personal information concerning them cease.

The person responsible for the protection of personal information at Domaine ValBrome must respond in writing to these requests within 30 days of the date of receipt of the request. Any refusal must be reasoned and accompanied by the legal provision justifying the refusal. In these cases, the response must indicate the remedies under the law and the time limit for exercising them. The manager must help the applicant understand the refusal if necessary.

Subject to applicable legal and contractual restrictions, the persons concerned may withdraw their consent to the communication or use of the information collected.
They may also ask Domaine ValBrome what personal information is collected from them, the categories of people from Domaine ValBrome who have access to it and their retention period.

Any person who wishes to make a complaint relating to the application of this policy or, more generally, to the protection of their personal information by Domaine ValBrome, must do so in writing by addressing the person in charge of the protection of personal information at Domaine ValBrome.

The individual must indicate their name, contact details, including a telephone number, as well as the subject and reasons for their complaint, giving sufficient detail so that it can be evaluated by Domaine ValBrome. If the complaint made is not sufficiently precise, the person responsible for the protection of personal information may request any additional information that he considers necessary to be able to evaluate the complaint.

Domaine ValBrome undertakes to treat any complaints received confidentially.

Within 30 days following receipt of the complaint or following receipt of all additional information deemed necessary and required by the person responsible for the protection of personal information at Domaine ValBrome in order to process it, the latter must evaluate it and formulate a response. reasoned written statement by email to the complainant. This evaluation will aim to determine whether the processing of personal information by Domaine ValBrome complies with this policy and the applicable legislation or regulations.

In the event that the complaint cannot be processed within this period, the complainant must be informed of the reasons justifying the extension of the deadline, the progress of the processing of his complaint and the reasonable time necessary to be able to provide him with a final answer.

Domaine ValBrome must create a separate file for each complaint addressed to it. Each file contains the complaint, the analysis and documentation supporting its assessment, as well as the response sent to the person who made the complaint.

It is also possible to file a complaint with the Commission d’access à l’information du Québec or any other supervisory body regarding the protection of personal information responsible for the application of the law concerned by the subject of the complaint.

However, Domaine ValBrome invites any interested person to first contact their personal information protection manager and to wait for the end of the processing process by Domaine ValBrome.

Generally speaking, Domaine ValBrome is responsible for the protection of the personal information it holds.

In accordance with the legislation, a person responsible for the protection of personal information at Domaine ValBrome must ensure compliance with the applicable legislation concerning the protection of personal information.

The manager is responsible for implementing this policy and ensuring that it is known, understood and applied. In the event of the absence or inability to act of this manager, the chairman of the board of directors of Domaine ValBrome assumes the functions of the person responsible for the protection of personal information on an interim basis.

The person responsible for the protection of personal information at Domaine ValBrome, whose contact details are as follows, was appointed by the board of directors of Domaine ValBrome:
Chantal Dumont
331, chemin de BromeVille
Lac-Brome (Fulford), Quebec
J0E 1S0
For any request, question or comment within the framework of this policy, please contact the manager by email.

This policy is published on the Domaine ValBrome website, as well as on all websites controlled and maintained by Domaine ValBrome, to which this policy applies, in relation to personal information which are collected there. This policy may also be disseminated by any means likely to reach the persons concerned.

Domaine ValBrome must also do the same for all modifications to this policy, which must also be the subject of a notice to inform the people concerned.

Domaine ValBrome

Located a few minutes from Bromont and Knowlton, directly on the Wine Route.

Opening Hours

May 10th to October 31st:
Thursday to Sunday from 11 a.m. to 5 p.m.

For other days, follow our detailed schedule on Facebook and Google.



Contact Us

331, chemin de Brome
Ville Lac-Brome (Fulford), Québec
J0E 1S0

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Telephone : 514 916-4165

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    Personal information protection policy